OSINT Investigation Instruction Guidelines

INSTRUCTION GUIDELINES

To instruct Qwarie, in compliance with the GDPR, state the legal basis and the purpose of the investigation process.
In many cases, the legal basis is 'Legitimate Interest'. Where this might differ, please state the alternative.

By e-mail, send to case at qwarie.com an instruction that includes as much of the following as possible:-

  • a case reference number
  • the case name
  • the name (or nickname/account name) of at least one subject
  • date of birth of the subject
  • mobile phone number of the subject
  • details of any specific event or items
  • a known location (current or previous address)
  • other details relating to the subject(s)
  • priority; standard or urgent

For all instructions, the minimum information required for each subject is:-

- Name (or nickname/account name) of the Subject
- Date of Birth
- Known Location (current or previous address)

Qwarie shall respond with a notice of acceptance and the anticipated delivery date.

Standard delivery is usually 15-20 working days.

Where an instruction is marked as 'Urgent', delivery is 3-5 working days, but the instruction will incur a premium fee, 50% above the standard rate.

 

Case Specific Instructions

Personal Injury: provide the date and location of the incident and the reported injury and effects on their lifestyle.
Staged Accident: date and location of the accident
Employee Absence: date absence began and reported reason for the absence.

KYC/CDD
Brand Protection/Corporate Client Care
Private Client Care
Please provide sufficient detail to commence and direct the enquiry.

Qwarie does not accept instructions from private individuals.
Where a private person might require our services, an instruction from your legal representative shall be received.

The minimum information required for each subject is:-

- Name (or nickname/account name) of the Subject
- Date of Birth
- Known Location (current or previous address)

Further Subject information that shall allow for an expeditious investigation might include, phone numbers, email addresses, occupation/employer details, known close family and associates.